top of page

Privacy Policy

Last updated: 24/11/2025

Riverview Cottage Warkworth (“we”, “us”, or “our”) is committed to protecting your personal information and handling it in accordance with UK GDPR and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, how we use it, and your rights.

1. About This Website

This website provides information about Riverview Cottage Warkworth and allows visitors to view availability using an embedded Google Calendar. Bookings are not made directly on this website — they are completed via your chosen contact method (email, telephone, Facebook, or Airbnb).

2. Information We Collect

a) Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

This data is collected through:

  • Wix (hosting platform) – for basic performance and security logs

  • Google Analytics – for anonymous usage statistics

We use this information to maintain, secure, and improve the website.

b) Information you provide when making an enquiry or booking

We do not collect any personal information directly through this website.

If you contact us to make an enquiry or booking, you may provide information such as:

  • Your name

  • Email address

  • Phone number

  • Booking details (dates, number of guests, etc.)

This information is provided by you through:

In these cases, your information is also processed according to the privacy policies of the service you choose to contact us through.

c) Third-party embeds

Our site uses a Google Calendar embed to display availability.
Google may collect limited technical data through this embed, governed by Google’s own Privacy Policy.

3. How We Use Your Information

We only use the personal information you provide for:

  • Responding to your enquiries

  • Managing your booking

  • Providing customer support

  • Meeting legal, tax, and financial obligations related to your stay

We do not use your data for marketing unless you explicitly request or consent.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing.

We may share information only when:

  • Required by law

  • Necessary for tax or insurance purposes

  • Required to fulfil a booking made through Airbnb or Facebook (subject to their own policies)

5. Cookies & Analytics

Google Analytics

We use Google Analytics to understand how visitors use our website. This may involve cookies set on your device. These cookies collect anonymised usage data, such as:

  • Pages viewed

  • Time spent on site

  • Geographic region (approximate)

  • Device and browser type

You can opt out of Google Analytics cookies using browser settings or Google’s opt-out tool.

Google Calendar embed

Google may set cookies or collect limited technical information through the availability calendar iframe. This is controlled by Google.

Wix cookies (hosting)

Wix may set essential cookies for security, functionality, and performance. These do not track you for advertising purposes unless otherwise required by Wix.

6. Data Storage and Security

Your data (if you contact us) is stored securely in:

  • Email accounts

  • Telephone records (on our devices)

  • Facebook Messenger (if used)

  • Airbnb messaging system (if used)

We retain booking information only for as long as necessary to:

  • Manage your booking

  • Comply with UK legal and tax requirements

We take reasonable steps to protect all personal information from loss, misuse, or unauthorised access.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where possible)

  • Object to or restrict processing

  • Withdraw consent (where applicable)

You can exercise these rights by contacting us directly.

8. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact:

Riverview Cottage Warkworth
Email: riverviewcottagewarkworth@gmail.com
Telephone: 07976 969882 or 07803 166605
Facebook: https://www.facebook.com/riverviewcottagewarkworth/?locale=en_GB
Airbnb: https://www.airbnb.co.uk/rooms/1436878535061395996
Location: United Kingdom

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with a new “Last updated” date.

bottom of page